Customer Support
For any support you can reach out to us, using the below mode:
email: [email protected]
call us on +91-79-6916-3900 (during business hours)
Complaint Handling And Grievance Redressal
Click Here for Grievance Redressal Policy (PDF/271KB)
In case of any complaint / grievance, please contact as under:
1st Level
Complaint Redressal Officer (CRO)
Mr. Pankaj B Patil
tel: +91-79 6916 3915
e-mail: [email protected]
2nd Level
Complaint Redressal Appellate Officer (CRAO)
Mr. Puneet Agarwal
tel. +91-79 6916 3911
e-mail: [email protected]
Complaints received by Mizuho Bank, Ltd. - Gift City IBU from its customers
| Sr. No | Particulars | Financial - Year 2024-2025 |
| 1 | Number of complaints pending a beginning of the year | Nil |
| 2 | Number of complaints received during the year | Nil |
| 3 | Number of complaints resolved during the year | Nil |
| 4 | Number of complaints rejected during the year | Nil |
| 5 | Number of complaints pending at the end of the year | Nil |