Assistance with the products and services listed below is available in English.
|Products and Services||Hours of Operation|
Foreign currency deposits/overseas remittance
Mizuho Direct *1
Mizuho Mileage Club *2
Monday – Friday: 9:00am – 5:00pm (Japan time)
*1 Online banking service accessible from personal computers and smartphones
*2 Membership service which offers special benefits, such as free ATM usage outside of business hours, depending on the customer's transaction status, etc.
Step 1: Call the toll free number above.
Step 2: You will be connected to an interpreter–operator. Please inquire in English about the product/service you are interested in.
Step 3: The interpreter–operator will connect you to the representative who is in charge of that product/service.
Step 4: A three–way call (customer — interpreter–operator — representative in charge of product/service) will begin.
Step 5: The interpreter–operator will interpret your inquiry into Japanese for the representative, and interpret their reply into English for you.