Notice of Temporary Service Suspension Due to IT System Maintenance (Saturday, June 6, 2026 – Sunday, June 7, 2026)

Thank you for using Mizuho Bank.
We will be conducting IT system maintenance from Saturday, June 6, 2026, to Sunday, June 7, 2026.
During the dates and times noted below, the services shown will be unavailable.
The suspension schedule may vary by service.
We sincerely apologize for any inconvenience this may cause and ask for your kind understanding.

List of Suspended Services

Request to Our Customers

During this period, services such as confirmation of registered information, registration of accounts for use, and address changes via Mizuho Direct will be unavailable.
Please note that Mizuho JCB Debit, Smart Debit, and Mizuho Business Debit can still be used during the system maintenance period.
We ask that you use Mizuho Direct in advance as necessary.

Service Suspension Schedule

From 10:00 PM on Saturday, June 6, 2026 to 5:30 PM on Sunday, June 7, 2026
Note: Similar system maintenance, including ATM service suspensions in August and October, is to be conducted multiple times in 2026. If there are any changes to the servicesuspension schedule, updates will be provided on the Mizuho Bank website and other channels.
Note: Depending on work conditions maintenance status, services may also be suspended from 10:00 PM on Saturday, July 4, 2026, to 5:30 PM on Sunday, July 5, 2026.

List of Suspended Services

Services for Individual Customers

From Saturday, June 6
to Sunday, June 7
From Saturday, August 8
to Sunday, August 9 (ATM Service Suspended)
From Saturday, September 12
to Sunday, September 13
From Saturday, October 17
to Sunday, October 18 (ATM Service Suspended)

From 10:00 PM on Saturday, June 6, 2026, to 5:30 PM on Sunday, June 7, 2026.

Mizuho Direct (Online Banking) and Related Services

・Confirmation of registered information

・Registration of accounts for use

・Address changes

Mizuho Direct (Online Banking) and Related Services

・Confirmation of registered information

・Registration of accounts for use

・Address changes

Mizuho Direct (Telephone Banking) (Applicable number: 0120-898-324)

・Automated menu services that involve customer information verification, including balance inquiries, transaction history inquiries, and lifting of Mizuho Direct service suspension.

Mizuho Direct (Telephone Banking) (Applicable number: 0120-898-324)

・Automated menu services that involve customer information verification, including balance inquiries, transaction history inquiries, and lifting of Mizuho Direct service suspension.

Services provided through contact centers (0120-3242-86, 0120-3242-99, 0120-324-021, and other numbers for individual customers)

・Operator-assisted services

Services that require verification of customer information (such as procedures requiring identity verification)

Note: Support from live operators will be unavailable from 5:00 PM on Saturday, June 6, 2026, to 9:00 AM on Monday, June 8, 2026.

・Automated menu services

Automated services that involve verification of customer information (such as balance inquiries, transaction history inquiries, and lifting of Mizuho Direct service suspension)

‍

Services provided through contact centers (0120-3242-86, 0120-3242-99, 0120-324-021, and other numbers for individual customers)

・Operator-assisted services

Services that require verification of customer information (such as procedures requiring identity verification)

Note: Support from live operators will be unavailable from 5:00 PM on Saturday, June 6, 2026, to 9:00 AM on Monday, June 8, 2026.

・Automated menu services

Automated services that involve verification of customer information (such as balance inquiries, transaction history inquiries, and lifting of Mizuho Direct service suspension)

‍

From 10:00 PM on Saturday, August 8, 2026, to11:00 AM on Sunday, August 9, 2026.

ATM Services

  • All transactions at Mizuho Bank ATMs
  • Transactions using Mizuho Bank and Mizuho Trust & Banking ATM cards at E-Net and Lawson Bank ATMs
  • Transfers using Mizuho Bank ATM cards at AEON Bank ATMs
  • Withdrawals and balance inquiries using Mizuho Trust & Banking ATM cards at AEON Bank ATMs
    • Notes:
      • Availability may vary depending on the branch or partner financial institution.
      • Transfers at AEON Bank ATMs will be unavailable from 9:00 PM on Saturday, August 8, 2026, to 11:00 AM on Sunday, August 9, 2026.
      • Transactions using Mizuho Bank ATM cards at Seven Bank ATMs, VIEW ALTTE machines, and deposits, withdrawals, and balance inquiries at AEON Bank ATMs will remain available as usual.
        • (Designated fees may apply.)
      • Withdrawals and balance inquiries using Mizuho Trust & Banking ATM cards at AEON Bank ATMs will be unavailable from 5:00 PM on Saturday, August 8, 2026, to 11:00 AM on Sunday, August 9, 2026.
        • Depositing funds will remain available as usual.
      • The lottery ticket sales service at Mizuho Bank ATMs will be suspended from 8:00 PM on Saturday, August 8, 2026, to 11:00 AM on Sunday, August 9, 2026.

ATM Services

  • All transactions at Mizuho Bank ATMs
  • Transactions using Mizuho Bank and Mizuho Trust & Banking ATM cards at E-Net and Lawson Bank ATMs
  • Transfers using Mizuho Bank ATM cards at AEON Bank ATMs
  • Withdrawals and balance inquiries using Mizuho Trust & Banking ATM cards at AEON Bank ATMs
    • Notes:
      • Availability may vary depending on the branch or partner financial institution.
      • Transfers at AEON Bank ATMs will be unavailable from 9:00 PM on Saturday, August 8, 2026, to 11:00 AM on Sunday, August 9, 2026.
      • Transactions using Mizuho Bank ATM cards at Seven Bank ATMs, VIEW ALTTE machines, and deposits, withdrawals, and balance inquiries at AEON Bank ATMs will remain available as usual.
        • (Designated fees may apply.)
      • Withdrawals and balance inquiries using Mizuho Trust & Banking ATM cards at AEON Bank ATMs will be unavailable from 5:00 PM on Saturday, August 8, 2026, to 11:00 AM on Sunday, August 9, 2026.
        • Depositing funds will remain available as usual.
      • The lottery ticket sales service at Mizuho Bank ATMs will be suspended from 8:00 PM on Saturday, August 8, 2026, to 11:00 AM on Sunday, August 9, 2026.

Mizuho Direct (Online Banking) and Related Services

  • Certain functions of online banking and the Mizuho Direct app
    • (funds transfers (including between accounts of the same account holder); lottery ticket purchases [Loto and Numbers])
  • Certain functions of the online balance inquiry service
    • (lottery ticket purchases (Loto and Numbers))
  • Pay-easy tax and fee payment services
    • Note: The Mizuho Direct online funds transfer settlement service will remain available.

Mizuho Direct (Online Banking) and Related Services

  • Certain functions of online banking and the Mizuho Direct app
    • (funds transfers (including between accounts of the same account holder); lottery ticket purchases [Loto and Numbers])
  • Certain functions of the online balance inquiry service
    • (lottery ticket purchases (Loto and Numbers))
  • Pay-easy tax and fee payment services
    • Note: The Mizuho Direct online funds transfer settlement service will remain available.

Mizuho Wallet for Android/Mizuho Wallet for iOS

J-Coin Pay: Returning funds to all accounts, including Mizuho Bank accounts

Mizuho Wallet for Android/Mizuho Wallet for iOS

J-Coin Pay: Returning funds to all accounts, including Mizuho Bank accounts

J-Coin Pay

Returning funds to all accounts, including Mizuho Bank accounts

J-Coin Pay

Returning funds to all accounts, including Mizuho Bank accounts

Everiwa Wallet

Merchant sales withdrawal functions

Everiwa Wallet

Merchant sales withdrawal functions

Aizu Coin

Merchant sales withdrawal functions

Aizu Coin

Merchant sales withdrawal functions

From 10:00 PM on Saturday, September 12, 2026, to11:00 AM on Sunday, September 13, 2026.

ATM Services

During the period from 8:00 AM to 11:00 AM on Sunday, September 13, 2026, the following impacts will apply:

  • When transfers are made from Mizuho Bank accounts to accounts at other banks via Mizuho Bank ATMs or E-Net and Lawson Bank ATMs, the funds will be credited on or after 8:30 AM on the next business day, Monday, September 14, 2026.
  • When transfers are made from Mizuho Bank accounts to other Mizuho Bank accounts via AEON Bank ATMs or other partner financial institution ATMs, the funds will be credited on or after 8:30 AM on the next business day, Monday, September 14, 2026.
    • Note: Transfer requests will be accepted during this period.

ATM Services

During the period from 8:00 AM to 11:00 AM on Sunday, September 13, 2026, the following impacts will apply:

  • When transfers are made from Mizuho Bank accounts to accounts at other banks via Mizuho Bank ATMs or E-Net and Lawson Bank ATMs, the funds will be credited on or after 8:30 AM on the next business day, Monday, September 14, 2026.
  • When transfers are made from Mizuho Bank accounts to other Mizuho Bank accounts via AEON Bank ATMs or other partner financial institution ATMs, the funds will be credited on or after 8:30 AM on the next business day, Monday, September 14, 2026.
    • Note: Transfer requests will be accepted during this period.

Mizuho Direct (Online Banking)

During the period from 8:00 AM to 11:00 AM on Sunday, September 13, 2026, the following impacts will apply:

  • When transfers are made from Mizuho Bank accounts to accounts at other banks via Mizuho Direct, the funds will be credited on or after 8:30 AM on Monday, September 14, 2026.
    • Note: Transfer requests will be accepted during this period.

Mizuho Direct (Online Banking)

During the period from 8:00 AM to 11:00 AM on Sunday, September 13, 2026, the following impacts will apply:

  • When transfers are made from Mizuho Bank accounts to accounts at other banks via Mizuho Direct, the funds will be credited on or after 8:30 AM on Monday, September 14, 2026.
    • Note: Transfer requests will be accepted during this period.

Mizuho Wallet for Android/Mizuho Wallet for iOS

J-Coin Pay: Returning funds to all accounts, including Mizuho Bank accounts, will be unavailable.

Mizuho Wallet for Android/Mizuho Wallet for iOS

J-Coin Pay: Returning funds to all accounts, including Mizuho Bank accounts, will be unavailable.

J-Coin Pay

Returning funds to all accounts, including Mizuho Bank accounts, will be unavailable.

J-Coin Pay

Returning funds to all accounts, including Mizuho Bank accounts, will be unavailable.

Aizu Coin

Merchant sales withdrawal functions

Aizu Coin

Merchant sales withdrawal functions

Everiwa Wallet

Merchant sales withdrawal functions

Everiwa Wallet

Merchant sales withdrawal functions

From 10:00 PM on Saturday, October 17, 2026, to 11:00 AM on Sunday, October 18, 2026.

ATM Services

  • All transactions at Mizuho Bank ATMs
  • Transactions using Mizuho Bank ATM cards at E-Net, Lawson Bank, Seven Bank ATMs, and VIEW ALTTE machines
  • Deposits, withdrawals, and balance inquiries using Mizuho Bank ATM cards at AEON Bank ATMs
  • Transactions using Mizuho Trust & Banking ATM cards at E-Net and Lawson Bank ATMs
  • Deposits using Mizuho Trust & Banking ATM cards at AEON Bank ATMs
    • Notes:
      • Availability may vary depending on the branch or partner financial institution.
      • Transactions using Mizuho Bank ATM cards at VIEW ALTTE machines will be unavailable from 9:00 PM on Saturday, October 17, 2026, to 11:00 AM on Sunday, October 18, 2026.
      • Transfers using Mizuho Bank ATM cards at AEON Bank ATMs, as well as transactions at ATMs of other financial institutions (excluding convenience store ATMs), will remain available as usual.
        • (Designated fees may apply.)
      • Depositing funds using Mizuho Trust & Banking ATM cards at AEON Bank ATMs will be unavailable from 5:00 PM on Saturday, October 17, 2026, to 11:00 AM on Sunday, October 18, 2026.
        • Withdrawals and balance inquiries will remain available as usual.
      • The lottery ticket sales service at Mizuho Bank ATMs will be suspended from 8:00 PM on Saturday, October 17, 2026, to 11:00 AM on Sunday, October 18, 2026.

ATM Services

  • All transactions at Mizuho Bank ATMs
  • Transactions using Mizuho Bank ATM cards at E-Net, Lawson Bank, Seven Bank ATMs, and VIEW ALTTE machines
  • Deposits, withdrawals, and balance inquiries using Mizuho Bank ATM cards at AEON Bank ATMs
  • Transactions using Mizuho Trust & Banking ATM cards at E-Net and Lawson Bank ATMs
  • Deposits using Mizuho Trust & Banking ATM cards at AEON Bank ATMs
    • Notes:
      • Availability may vary depending on the branch or partner financial institution.
      • Transactions using Mizuho Bank ATM cards at VIEW ALTTE machines will be unavailable from 9:00 PM on Saturday, October 17, 2026, to 11:00 AM on Sunday, October 18, 2026.
      • Transfers using Mizuho Bank ATM cards at AEON Bank ATMs, as well as transactions at ATMs of other financial institutions (excluding convenience store ATMs), will remain available as usual.
        • (Designated fees may apply.)
      • Depositing funds using Mizuho Trust & Banking ATM cards at AEON Bank ATMs will be unavailable from 5:00 PM on Saturday, October 17, 2026, to 11:00 AM on Sunday, October 18, 2026.
        • Withdrawals and balance inquiries will remain available as usual.
      • The lottery ticket sales service at Mizuho Bank ATMs will be suspended from 8:00 PM on Saturday, October 17, 2026, to 11:00 AM on Sunday, October 18, 2026.

Pay-easy Direct Debit Application Service

Applications for direct debit using Mizuho Bank ATM cards will be unavailable.

Pay-easy Direct Debit Application Service

Applications for direct debit using Mizuho Bank ATM cards will be unavailable.

Pay-easy Tax and Fee Payment Services

Use with Mizuho Bank ATM cards will be unavailable.

Pay-easy Tax and Fee Payment Services

Use with Mizuho Bank ATM cards will be unavailable.

Mizuho Wallet for Android/Mizuho Wallet for iOS

Mizuho Suica:

  • New issuance and adding funds from linked bank accounts will be unavailable.
  • Note: Payments within the already charged balance, cash charging at station ticket machines, cash charging at Seven Bank ATMs, adding funds via Apple Wallet, and other similar services will remain available.

J-Coin Pay:

  • Returning funds to all accounts, including Mizuho Bank accounts
  • Adding funds from Mizuho Bank accounts
    • Note: Payments can still be made within the already charged balance.

Mizuho Wallet for Android/Mizuho Wallet for iOS

Mizuho Suica:

  • New issuance and adding funds from linked bank accounts will be unavailable.
  • Note: Payments within the already charged balance, cash charging at station ticket machines, cash charging at Seven Bank ATMs, adding funds via Apple Wallet, and other similar services will remain available.

J-Coin Pay:

  • Returning funds to all accounts, including Mizuho Bank accounts
  • Adding funds from Mizuho Bank accounts
    • Note: Payments can still be made within the already charged balance.

J-Coin Pay

  • Returning funds to all accounts, including Mizuho Bank accounts
  • Adding funds from Mizuho Bank accounts

J-Coin Pay

  • Returning funds to all accounts, including Mizuho Bank accounts
  • Adding funds from Mizuho Bank accounts

Aizu Coin

  • Adding funds from Mizuho Bank accounts
  • Merchant sales withdrawal functions

Aizu Coin

  • Adding funds from Mizuho Bank accounts
  • Merchant sales withdrawal functions

Nyan Pay

Adding funds from Mizuho Bank accounts

Nyan Pay

Adding funds from Mizuho Bank accounts

Everiwa Wallet

  • Adding funds from Mizuho Bank accounts
  • Merchant sales withdrawal functions

Everiwa Wallet

  • Adding funds from Mizuho Bank accounts
  • Merchant sales withdrawal functions

Yakult Pay

Adding funds from Mizuho Bank accounts

Yakult Pay

Adding funds from Mizuho Bank accounts

Bank Pay

All transactions using Mizuho Bank accounts will be unavailable.

Bank Pay

All transactions using Mizuho Bank accounts will be unavailable.

Adding Funds to Various Payment Apps

Adding funds to PayPay and other payment apps from Mizuho Bank accounts will be unavailable.

Adding Funds to Various Payment Apps

Adding funds to PayPay and other payment apps from Mizuho Bank accounts will be unavailable.

Mizuho Debit Card Services (J-Debit)

Debit payments using ATM cards at J-Debit merchants

Mizuho Debit Card Services (J-Debit)

Debit payments using ATM cards at J-Debit merchants

List of Suspended Services

Services for Corporate Customers

From Saturday, June 6
to Sunday, June 7
From Saturday, August 8
to Sunday, August 9 (ATM Service Suspended)
From Saturday, September 12
to Sunday, September 13
From Saturday, October 17
to Sunday, October 18 (ATM Service Suspended)

Note: Corporate banking services will not be suspended.

For the Japanese-language website, click here.

From 10:00 PM on Saturday, August 8, 2026, to 11:00 AM on Sunday, August 9, 2026.

ATM Services

  • All transactions at Mizuho Bank ATMs
  • Transactions using Mizuho Bank and Mizuho Trust & Banking ATM cards at E-Net and Lawson Bank ATMs
  • Transfers using Mizuho Bank ATM cards at AEON Bank ATMs
  • Withdrawals and balance inquiries using Mizuho Trust & Banking ATM cards at AEON Bank ATMs
    • Notes:
      • Availability may vary depending on the branch or partner financial institution.
      • Transfers at AEON Bank ATMs will be unavailable from 9:00 PM on Saturday, August 8, 2026, to 11:00 AM on Sunday, August 9, 2026.
      • Transactions using Mizuho Bank ATM cards at Seven Bank ATMs, VIEW ALTTE machines, and deposits, withdrawals, and balance inquiries at AEON Bank ATMs will remain available as usual.
        • (Designated fees may apply.)
      • Withdrawals and balance inquiries using Mizuho Trust & Banking ATM cards at AEON Bank ATMs will be unavailable from 5:00 PM on Saturday, August 8, 2026, to 11:00 AM on Sunday, August 9, 2026.
        • Depositing funds will remain available as usual.
      • The lottery ticket sales service at Mizuho Bank ATMs will be suspended from 8:00 PM on Saturday, August 8, 2026, to 11:00 AM on Sunday, August 9, 2026.

ATM Services

  • All transactions at Mizuho Bank ATMs
  • Transactions using Mizuho Bank and Mizuho Trust & Banking ATM cards at E-Net and Lawson Bank ATMs
  • Transfers using Mizuho Bank ATM cards at AEON Bank ATMs
  • Withdrawals and balance inquiries using Mizuho Trust & Banking ATM cards at AEON Bank ATMs
    • Notes:
      • Availability may vary depending on the branch or partner financial institution.
      • Transfers at AEON Bank ATMs will be unavailable from 9:00 PM on Saturday, August 8, 2026, to 11:00 AM on Sunday, August 9, 2026.
      • Transactions using Mizuho Bank ATM cards at Seven Bank ATMs, VIEW ALTTE machines, and deposits, withdrawals, and balance inquiries at AEON Bank ATMs will remain available as usual.
        • (Designated fees may apply.)
      • Withdrawals and balance inquiries using Mizuho Trust & Banking ATM cards at AEON Bank ATMs will be unavailable from 5:00 PM on Saturday, August 8, 2026, to 11:00 AM on Sunday, August 9, 2026.
        • Depositing funds will remain available as usual.
      • The lottery ticket sales service at Mizuho Bank ATMs will be suspended from 8:00 PM on Saturday, August 8, 2026, to 11:00 AM on Sunday, August 9, 2026.

Mizuho e-Business Website

All services will be unavailable.

Mizuho e-Business Website

All services will be unavailable.

Mizuho Business Web

All services will be unavailable.

Mizuho Business Web

All services will be unavailable.

Mizuho Business Mobile

All services will be unavailable.

Mizuho Business Mobile

All services will be unavailable.

Densai Net Service

All services will be unavailable.

Note: Services will be suspended from 11:45 PM on Friday, August 7, 2026, to 11:00 AM on Sunday, August 9, 2026.

Densai Net Service

All services will be unavailable.

Note: Services will be suspended from 11:45 PM on Friday, August 7, 2026, to 11:00 AM on Sunday, August 9, 2026.

Computer Service (ANSER-SPC)

Funds transfer (including between accounts of the same account holder) functions

Note: Other functions will remain available.

Computer Service (ANSER-SPC)

Funds transfer (including between accounts of the same account holder) functions

Note: Other functions will remain available.

Home Use ANSER Service

Funds transfer (including between accounts of the same account holder) functions

Note: Other functions will remain available.

Home Use ANSER Service

Funds transfer (including between accounts of the same account holder) functions

Note: Other functions will remain available.

Mizuho ERP

Online banking integration functions: (1) retrieval of deposit and withdrawal transaction data and (2) funds transfer data integration will be unavailable.

Note: Other functions will remain available.

Mizuho ERP

Online banking integration functions: (1) retrieval of deposit and withdrawal transaction data and (2) funds transfer data integration will be unavailable.

Note: Other functions will remain available.

Mizuho Digital Accounting

Online banking integration functions (funds transfer data integration)

Note: From 9:00 AM on Sunday, August 9, 2026, other functions will be available.

Mizuho Digital Accounting

Online banking integration functions (funds transfer data integration)

Note: From 9:00 AM on Sunday, August 9, 2026, other functions will be available.

M's Palette

Single sign-on integration and deposit balance information updates

M's Palette

Single sign-on integration and deposit balance information updates

From 10:00 PM on Saturday, September 12, 2026, to 11:00 AM on Sunday, September 13, 2026.

ATM Services

During the period from 8:00 AM to 11:00 AM on Sunday, September 13, 2026, the following impacts will apply:

  • When transfers are made from Mizuho Bank accounts to accounts at other banks via Mizuho Bank ATMs or E-Net and Lawson Bank ATMs, the funds will be credited on or after 8:30 AM on the next business day, Monday, September 14, 2026.
  • When transfers are made from Mizuho Bank accounts to other Mizuho Bank accounts via AEON Bank ATMs or other partner financial institution ATMs, the funds will be credited on or after 8:30 AM on the next business day, Monday, September 14, 2026.
    • Note: Transfer requests will be accepted during this period.

ATM Services

During the period from 8:00 AM to 11:00 AM on Sunday, September 13, 2026, the following impacts will apply:

  • When transfers are made from Mizuho Bank accounts to accounts at other banks via Mizuho Bank ATMs or E-Net and Lawson Bank ATMs, the funds will be credited on or after 8:30 AM on the next business day, Monday, September 14, 2026.
  • When transfers are made from Mizuho Bank accounts to other Mizuho Bank accounts via AEON Bank ATMs or other partner financial institution ATMs, the funds will be credited on or after 8:30 AM on the next business day, Monday, September 14, 2026.
    • Note: Transfer requests will be accepted during this period.

Mizuho e-Business Website

All services will be unavailable.

Mizuho e-Business Website

All services will be unavailable.

Mizuho Business Web

All services will be unavailable.

Mizuho Business Web

All services will be unavailable.

Mizuho Business Mobile

All services will be unavailable.

Mizuho Business Mobile

All services will be unavailable.

Densai Net Service

All services will be unavailable.

Note: Services will be suspended from 11:45 PM on Friday, September 11, 2026, to 11:00 AM on Sunday, September 13, 2026.

Densai Net Service

All services will be unavailable.

Note: Services will be suspended from 11:45 PM on Friday, September 11, 2026, to 11:00 AM on Sunday, September 13, 2026.

Computer Service (ANSER-SPC)

Same-day designated transfers from Mizuho Bank accounts to accounts at other banks

Note: Other functions will remain available.

Computer Service (ANSER-SPC)

Same-day designated transfers from Mizuho Bank accounts to accounts at other banks

Note: Other functions will remain available.

Home Use ANSER Service

Same-day designated transfers from Mizuho Bank accounts to accounts at other banks

Note: Other functions will remain available.

Home Use ANSER Service

Same-day designated transfers from Mizuho Bank accounts to accounts at other banks

Note: Other functions will remain available.

Mizuho ERP

Online banking integration functions: (1) retrieval of deposit and withdrawal transaction data and (2) funds transfer data integration will be unavailable.

Note: Other functions will remain available.

Mizuho ERP

Online banking integration functions: (1) retrieval of deposit and withdrawal transaction data and (2) funds transfer data integration will be unavailable.

Note: Other functions will remain available.

Mizuho Digital Accounting

Online banking integration functions (funds transfer data integration)

Note: From 9:00 AM on Sunday, September 13, 2026, other functions will be available.

Mizuho Digital Accounting

Online banking integration functions (funds transfer data integration)

Note: From 9:00 AM on Sunday, September 13, 2026, other functions will be available.

M's Palette

Single sign-on integration and deposit balance information updates

M's Palette

Single sign-on integration and deposit balance information updates

From 10:00 PM on Saturday, October 17, 2026, to 11:00 AM on Sunday, October 18, 2026.

ATM Services

  • All transactions at Mizuho Bank ATMs
  • Transactions using Mizuho Bank ATM cards at E-Net, Lawson Bank, Seven Bank ATMs, and VIEW ALTTE machines
  • Deposits, withdrawals, and balance inquiries using Mizuho Bank ATM cards at AEON Bank ATMs
  • Transactions using Mizuho Trust & Banking ATM cards at E-Net and Lawson Bank ATMs
  • Deposits using Mizuho Trust & Banking ATM cards at AEON Bank ATMs
    • Notes:
      • Availability may vary depending on the branch or partner financial institution.
      • Transactions using Mizuho Bank ATM cards at VIEW ALTTE machines will be unavailable from 9:00 PM on Saturday, October 17, 2026, to 11:00 AM on Sunday, October 18, 2026.
      • Transfers using Mizuho Bank ATM cards at AEON Bank ATMs, as well as transactions at ATMs of other financial institutions (excluding convenience store ATMs), will remain available as usual.
        • (Designated fees may apply.)
      • Depositing funds using Mizuho Trust & Banking ATM cards at AEON Bank ATMs will be unavailable from 5:00 PM on Saturday, October 17, 2026, to 11:00 AM on Sunday, October 18, 2026.
        • Withdrawals and balance inquiries will remain available as usual.
      • The lottery ticket sales service at Mizuho Bank ATMs will be suspended from 8:00 PM on Saturday, October 17, 2026, to 11:00 AM on Sunday, October 18, 2026.

ATM Services

  • All transactions at Mizuho Bank ATMs
  • Transactions using Mizuho Bank ATM cards at E-Net, Lawson Bank, Seven Bank ATMs, and VIEW ALTTE machines
  • Deposits, withdrawals, and balance inquiries using Mizuho Bank ATM cards at AEON Bank ATMs
  • Transactions using Mizuho Trust & Banking ATM cards at E-Net and Lawson Bank ATMs
  • Deposits using Mizuho Trust & Banking ATM cards at AEON Bank ATMs
    • Notes:
      • Availability may vary depending on the branch or partner financial institution.
      • Transactions using Mizuho Bank ATM cards at VIEW ALTTE machines will be unavailable from 9:00 PM on Saturday, October 17, 2026, to 11:00 AM on Sunday, October 18, 2026.
      • Transfers using Mizuho Bank ATM cards at AEON Bank ATMs, as well as transactions at ATMs of other financial institutions (excluding convenience store ATMs), will remain available as usual.
        • (Designated fees may apply.)
      • Depositing funds using Mizuho Trust & Banking ATM cards at AEON Bank ATMs will be unavailable from 5:00 PM on Saturday, October 17, 2026, to 11:00 AM on Sunday, October 18, 2026.
        • Withdrawals and balance inquiries will remain available as usual.
      • The lottery ticket sales service at Mizuho Bank ATMs will be suspended from 8:00 PM on Saturday, October 17, 2026, to 11:00 AM on Sunday, October 18, 2026.

Mizuho Business Web

All services will be unavailable.

Mizuho Business Web

All services will be unavailable.

Mizuho Business Mobile

All services will be unavailable.

Mizuho Business Mobile

All services will be unavailable.

Densai Net Service

All services will be unavailable for customers using Mizuho Business Web.

Note: Customers using the Mizuho e-Business Website will remain able to use services as usual.

Densai Net Service

All services will be unavailable for customers using Mizuho Business Web.

Note: Customers using the Mizuho e-Business Website will remain able to use services as usual.

Computer Service (ANSER-SPC)

  • Balance inquiries
  • Funds transfers (including between accounts of the same account holder)
    • Note: Other functions will remain available.

Computer Service (ANSER-SPC)

  • Balance inquiries
  • Funds transfers (including between accounts of the same account holder)
    • Note: Other functions will remain available.

Home Use ANSER Service

  • Balance inquiries
  • Funds transfers (including between accounts of the same account holder)
    • Note: Other functions will remain available.

Home Use ANSER Service

  • Balance inquiries
  • Funds transfers (including between accounts of the same account holder)
    • Note: Other functions will remain available.

Mizuho ERP

Online banking integration functions: (1) retrieval of deposit and withdrawal transaction data and (2) funds transfer data integration will be unavailable.

Note: Other functions will remain available.

Mizuho ERP

Online banking integration functions: (1) retrieval of deposit and withdrawal transaction data and (2) funds transfer data integration will be unavailable.

Note: Other functions will remain available.

Mizuho Digital Accounting

Online banking integration functions via Mizuho Business Web (funds transfer data integration)

Note: From 9:00 AM on Sunday, October 18, 2026, other functions will be available.

Mizuho Digital Accounting

Online banking integration functions via Mizuho Business Web (funds transfer data integration)

Note: From 9:00 AM on Sunday, October 18, 2026, other functions will be available.

M's Palette

Single sign-on integration and deposit balance information updates

M's Palette

Single sign-on integration and deposit balance information updates

Frequently Asked Questions (FAQ)

When will the system maintenance (service suspension) take place?

The system maintenance is scheduled from 10:00 PM on Saturday, June 6, 2026, to 5:30 PMon Sunday, June 7, 2026. Similar system maintenance, including ATM service suspensions inAugust and October, is to be conducted multiple times in 2026. If there are any changes tothe service suspension schedule, updates will be provided on the Mizuho Bank website andother channels.

When will the system maintenance (service suspension) take place?

The system maintenance is scheduled from 10:00 PM on Saturday, June 6, 2026, to 5:30 PMon Sunday, June 7, 2026. Similar system maintenance, including ATM service suspensions inAugust and October, is to be conducted multiple times in 2026. If there are any changes tothe service suspension schedule, updates will be provided on the Mizuho Bank website andother channels.

What is the purpose of the system maintenance planned for June 2026?

The maintenance is required due to the expiration of maintenance support for the legacycore banking system, which handles essential banking operations such as for deposits, loans,and funds transfers. We apologize for any inconvenience this may cause and ask for yourkind understanding and cooperation.

What is the purpose of the system maintenance planned for June 2026?

The maintenance is required due to the expiration of maintenance support for the legacycore banking system, which handles essential banking operations such as for deposits, loans,and funds transfers. We apologize for any inconvenience this may cause and ask for yourkind understanding and cooperation.

Which services will be suspended?

Certain services on Mizuho Direct, such as inquiries regarding contract holder information, will be temporarily suspended.
For details, please refer to the “List of Suspended Services.”

Which services will be suspended?

Certain services on Mizuho Direct, such as inquiries regarding contract holder information, will be temporarily suspended.
For details, please refer to the “List of Suspended Services.”

Will there be any changes to the products and services I currently use?

There will be no changes to product or service content. All services can be used as usualafter the maintenance is completed.

Will there be any changes to the products and services I currently use?

There will be no changes to product or service content. All services can be used as usualafter the maintenance is completed.

Can Mizuho JCB Debit, Smart Debit, and Mizuho Business Debit be used?

Yes. These services will remain available during the system maintenance period. Please referto the List of Suspended Services for details.

Can Mizuho JCB Debit, Smart Debit, and Mizuho Business Debit be used?

Yes. These services will remain available during the system maintenance period. Please referto the List of Suspended Services for details.

I use smartphone payment services (e.g., --Pay), adding funds from my Mizuho Bank account. What happens during the system maintenance?

During the system maintenance, you will not be able to add funds from your Mizuho Bank account.
However, payments using the existing balance on the smartphone payment service can stillbe made during the service suspension period.

I use smartphone payment services (e.g., --Pay), adding funds from my Mizuho Bank account. What happens during the system maintenance?

During the system maintenance, you will not be able to add funds from your Mizuho Bank account.
However, payments using the existing balance on the smartphone payment service can stillbe made during the service suspension period.

I received an email from Mizuho Bank regarding a temporary service suspension due to system maintenance. However, I have already closed my account with Mizuho Bank, or I do not recall having any transactions with the bank. Why did I receive this email?

At the time the email was sent, the notification was delivered to customers who had an emailaddress registered with Mizuho Bank or Mizuho Trust & Banking. If you received this emaildespite having closed your account prior to the date indicated in the email, please contactyour branch of account (for corporate customers, please contact the branch handlingcorporate inquiries). If you received this email even though you have no recollection ofhaving any transactions with Mizuho Bank, please contact your nearest Mizuho Bank branch.

I received an email from Mizuho Bank regarding a temporary service suspension due to system maintenance. However, I have already closed my account with Mizuho Bank, or I do not recall having any transactions with the bank. Why did I receive this email?

At the time the email was sent, the notification was delivered to customers who had an emailaddress registered with Mizuho Bank or Mizuho Trust & Banking. If you received this emaildespite having closed your account prior to the date indicated in the email, please contactyour branch of account (for corporate customers, please contact the branch handlingcorporate inquiries). If you received this email even though you have no recollection ofhaving any transactions with Mizuho Bank, please contact your nearest Mizuho Bank branch.

0120-324-258

Toll-free

Dedicated Call Center

If you have any questions, please contact us at the inquiry desk listed below.

This phone number is dedicated to inquiries regarding system maintenance. The dedicated call center will remain available during the service suspension period.

Hours: 9:00 AM to 5:00 PM(Weekdays, Saturdays, Sundays, and Public Holidays)