Mizuho Bank Singapore has been awarded Gold in the Best Onboarding Experience category at the 2025 Employee Experience Awards. This recognition underscores the company’s commitment to continuously deliver a thoughtful and people-centric start for every new joiner.
Employee Experience Awards
Currently in its fifth year, the Employee Experience Awards shines a spotlight on organizations that are redefining what it means to put people at the heart of business through people-first strategies – from onboarding to engagement, well-being, and beyond.
With attracting and retaining talent being more critical than ever, this event honors employers who are shaping the future of work by listening to, empowering, and investing in their most important asset: their people.
Best Onboarding Experience: A Gold win for Mizuho Bank Singapore
Mizuho Bank Singapore is proud to be awarded Gold in the Best Onboarding Experience category – a recognition of our commitment to creating a thoughtful, engaging, and personalized start for every new joiners.
At Mizuho, onboarding is more than a checklist – it’s the beginning of a long-term journey designed to ensure every employee feels seen, supported, and ready to thrive.
- Pre-boarding: A week before joining, line mangers would contact new joiners to welcome and prepare them for their first day at work. This personal touch helps alleviate any pre-starting anxieties, enables opportunities for clarifications, and creates a sense of belonging before the employee even steps into the office.
- First day experience: Apart from being warmly greeted at the lobby and accompanied to their designated floor and desk, new joiners will also receive a personally handwritten welcome card from their line manager and team, along with their assigned bank devices and access passes. A buddy is also assigned to guide them through their initial days, introducing them to the office and ensuring that they settle in smoothly. This demonstrates the bank's commitment to a personalized and caring onboarding experience.
- Induction and beyond: The journey continues with a dedicated and interactive one-week orientation program, designed to immerse new hires into the values, business, and culture. It also includes a quarterly coffee session with the Singapore CEO, where new employees have the opportunity to share candid feedback and ask questions in an open, informal setting.
This final touchpoint has proven to be a powerful element – not just for employee engagement, but also for continuous improvement. These direct interactions provide leaders valuable insights into the onboarding experience, while allowing HR to continuously refine and personalize the program for future cohorts.
Winning this award is a testament to the collaborative efforts of teams across the organization who contribute to making every new joiner feel at home. At Mizuho, we remain committed to build experiences that connect people to purpose – from the very first day and beyond.
