Privacy Policy | Mizuho EMEA

Last updated: June, 2026

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Mizuho EMEA's website, www.mizuhogroup.com/emea (the “Site”) is operated by Mizuho EMEA Corporate Services Limited, with registered office address at 30 Old Bailey, London, EC4M 7AU.

In this Privacy Policy the term "Data Protection Legislation" means the UK Data Protection Act 2018, the EU General Data Protection Regulation 2016/679 ("GDPR") and the GDPR as it applies in the UK by virtue of the European Union (Withdrawal) Act 2018; together with all other applicable legislation relating to privacy or data protection as updated from time to time.

Who this Privacy Policy applies to and what it covers

References to "Mizuho", "we","us" or "our" are references to Mizuho International plc and/or Mizuho Bank, Ltd. and/or Mizuho EMEA Corporate Services Limited.

This Privacy Policy is to inform you about the personal information we collect about you when you visit this Site or send us enquiries. It does not apply to information we collect in other ways, including if you deal with Mizuho in your professional capacity as an employee or agent of our corporate clients, or if you use Mizuho's online career resources, in which case we will provide you with a separate privacy notice as applicable.

To access further policies, please see our Corporate Governance page.

About other Mizuho websites

Please note that other notices may be made available to you on websites through which you transact with other entities in the Mizuho group of companies (collectively, the "Mizuho Group"). This Privacy Policy does not apply to such websites, nor to any other websites that may be linked to this Site.

The types of information we collect from you, purpose and lawful basis

Personal information (or “personal data” as defined in Data Protection Legislation) is collected and used in connection with this Site so that we can deliver you materials or information.

We may collect and use the following types of personal information about you for the purposes and in reliance on the legal bases set out in this table when you use the Site or by corresponding with us (for example, by email) for any reason:

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Purpose

Personal data

Lawful basis

To provide a good user experience on the Site, to manage and improve our Site, to understand how users use the Site and to improve user experience.

Details of the functions and services you use on the Site;
Technical information: For example, the type of internet browser and the operating system;
Log information: For example, the details of the use of the Site by you, the visits to the Site and traffic data.

Legitimate interests

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The processing is necessary for the purposes of a legitimate interest pursued by us, which are:

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(i) collecting user information to provide you with a safe, smooth, efficient and customised experience;

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(ii) to make sure you receive updated information on Mizuho's business activities;

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(iii) to provide the services you have requested and to provide them efficiently;

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(iv) to ensure that the content on the Site is presented in the most effective manner for you and your device;

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(v) to allow you to participate in any features on the Site when you choose to do so;

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(vi) for our own marketing, research and investor relations;

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(vii) for the efficient running of our business; and

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(viii) to evaluate, develop or improve our Site.

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To communicate with you and manage and respond to any request you submit through our Site.

Your name;
Your contact information such as your email address and telephone number;
Information in connection with communications you send us, for example to request further information or report a problem.

Performance of our Agreement

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The processing is necessary to perform the agreement that we have with you or to take steps to enter into an agreement with you.

Legitimate interests

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The processing is necessary for the purposes of a legitimate interest pursued by us, which are:

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(i) collecting user information to provide you with a safe, smooth,

efficient and customised experience;

(ii) to make sure you receive updated information on Mizuho's business activities;

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(iii) to provide the services you have requested and to provide them efficiently;

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(iv) to allow you to participate in any features on the Site when you choose to do so.

Legal Obligation

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The processing is necessary for compliance with a legal obligation that we have.

To communicate with you and manage and respond to any request you submit through our Site or any other interaction that you make through the Site that includes special categories of personal data that are more sensitive.

Information we collect when you communicate with us; or when you apply interact with the Site; or any other time you contact us through the Site which includes special categories of personal data that are more sensitive such as information about racial or ethnic origin, or health and lifestyle.

Legal Obligation

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The processing is necessary for compliance with a legal obligation that we have.

Legitimate Interests

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The processing is necessary for the purposes of a legitimate interest pursued by us, which are:

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(i) to protect our business interests;

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(ii) to ensure that complaints are investigated;

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(iii) to evaluate, develop or improve our Site.

Manifestly Public

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The processing relates to personal data which you have manifestly made public.

To administer the Site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes.

Details of the functions and services you use on the Site;
Information in connection with communications you send us, for example to request further information or report a problem;
Technical information: For example, the type of internet browser and the operating system;
Log information: For example, the details of the use of the Site by you, the visits to the Site and traffic data.

Legitimate interests

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The processing is necessary for the purposes of a legitimate interest pursued by us, which are:

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(i) collecting user information to provide you with a safe, smooth, efficient and customised experience;

(ii) to provide the services you have requested and to provide them efficiently;

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(iv) to ensure that the content on the Site is presented in the most effective manner for you and your device; and

(v) for the efficient running of our business.

To respond to and investigate any complaints or concerns; to prevent or detect abuse of our services or any of our rights (and attempts to do so).

Contact information, such as an individual’s home or work address and contact details (including mobile telephone number).
Details of any complaints or concerns raised by you. This may include special categories of personal data that are more sensitive such as information about racial or ethnic origin, or health and lifestyle.
Information we obtain from third parties, namely other members of the Mizuho Financial Group, employers, clients, joint account holders, credit reference agencies, registries, public records, employers, fraud prevention agencies or other similar organisations

Consent

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You have explicitly agreed to us processing such information for a specific reason.

Recognised Legitimate Interest

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The processing is necessary for the purposes of a recognised legitimate interest, which is for the purposes of detecting, investigation or preventing crime.

Legal Obligation

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The processing is necessary for compliance with a legal obligation that we have.

Legitimate Interests

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The processing is necessary for the purposes of a legitimate interest pursued by us, which are:

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(i) to prevent fraud, and to comply with anti-money laundering laws and sanctions;

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(ii) to protect our business interests;

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(iii) to ensure that complaints are investigated;

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(iv) to evaluate, develop or improve our products and services.

Performance of an Agreement

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The processing is necessary to perform the agreement that we have with you or to take steps to enter into an agreement with you.

Manifestly Public

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The processing relates to special categories of personal data which you have manifestly made public.

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Disclosure of personal information

Except as expressly set out in this Privacy Policy we do not share, sell, or lease personal information about you to any third parties for their marketing use.

We may disclose personal information to respond to information requests, respond to legal requirements, enforce our policies and protect our rights and property. The personal information you provide to us may also be shared with other companies in the Mizuho Group if this is necessary to fulfil our obligations, respond to your enquiries or run our business.

We may also provide third party advisers and service providers access to information where they support or provide services to us. We will ensure that if we share information with, or provide access to, third party service providers, any such disclosure or access is in compliance with Data Protection Legislation.

We also share personal information with:

analytics and search engine providers to assist us in the improvement and optimisation of our Site;
third parties to support our information technology or handle mailings or events on our behalf;
law enforcement agencies, other governmental agencies or third parties if we are required by law to do so, or in other limited circumstances (for example if required by a court order or regulatory authority, or if we believe that such action is necessary to prevent fraud or cyber-crime or to protect the Site, our technology assets or the rights, property or personal safety of any person); and
other business entities we plan to merge with, be acquired by, undergo a re-organisation with, or that we are otherwise doing business with, to the extent necessary for those plans.

Links to other sites

The Site contains links to other websites. Mizuho is not responsible for the privacy policies of third party websites to which links are provided. You should check the privacy policies on these sites before providing any personal information. This Privacy Policy relates only to information contained on, or gathered via, the Site.

How long will we keep your information?

We will only keep the information we collect about you for as long as required for the purposes set out above or as required to comply with any legal obligations to which we are subject. This will involve us reviewing our files to check that information is accurate, up-to-date and still required.

Your rights

You have a number of rights concerning the way that we use your information. Subject to applicable Data Protection Legislation, you have the right:

to be informed about the processing of your personal data (i.e. for what purposes, what types, to what recipients it is disclosed, storage periods, any third party sources from which it was obtained, confirmation of whether we undertake automated decision-making, including profiling, and the logic, significance and envisaged consequences);
to restrict processing of your personal data;
to request access to, or a copy of, any personal data we hold about you;
to request the rectification of your personal data, if you consider that it is inaccurate or incomplete;
to request the erasure of your personal data, if you consider that we do not have the right to hold it;
to object to your personal data being processed for a particular purpose or to request that we stop using your information;
to request not to be subject to a decision based on automated processing and to have safeguards put in place if you are being profiled based on your personal data;
to ask us to transfer a copy of your personal data to yourself or to another service provider or third party where technically feasible and otherwise required by Applicable Regulations;
to withdraw, at any time, any consent that you have previously given to us for our use of your personal data;
to ask us to stop or start sending you marketing messages at any time; or
to complain to us in relation to how Mizuho is using your personal data or if you consider there has been an infringement of Data Protection Legislation.

You may exercise any of these rights by using the details in the 'Contacting us' section below.

Please note that these rights may not always apply, as there are requirements and exemptions that may mean we need to refuse your rights request, or other times when rights may not apply at all. We will inform you of this if applicable.

If you fail to provide us with certain information, or you object to us processing certain information, we may be unable to provide our services to, or stay in touch with, you.

You also have the right to complain to the regulator about Mizuho's information rights procedures. In the UK, the relevant regulator is the ICO and its contact details (as of the date of the last update to this policy) are available here: https://ico.org.uk/make-a-complaint/.

Security and storage of your information

We take online security seriously and have implemented generally accepted standards of technology and operational security to protect your personal information from loss, misuse, alteration or destruction. The collection and use of your information will be in accordance with Data Protection Legislation.

The Site uses SSL (Secure Sockets Layer protocol) encrypted transmission for services that involve the handling of visitor information. With SSL encrypted transmission, visitor information is encrypted prior to transmission.

Please note, however, that the transmission of information via the Internet is not completely secure and we cannot guarantee the security of your personal information transmitted to us or provided though the Site.

International Transfers

Your personal information may be transferred to, and stored at, a variety of jurisdictions, including those not deemed to provide adequate protection of your information under applicable Data Protection Legislation. It may be processed by staff operating internationally who work for us, or for one of our service providers, related companies, agents or contractors. Such transfers may be made in order to improve the Site or to assist in our security or fraud protection activities.

When we, or our permitted third parties, transfer your information internationally, we will only transfer your data to a country deemed under Data Protection Legislation to provide adequate protection for your information or will otherwise implement appropriate safeguards with the recipients in accordance with the requirements of Data Protection Legislation, or where you have specifically consented to the transfer. These safeguards include contractual obligations, namely the International Data Transfer Addendum (issued by the UK Information Commissioner) with the EU Standard Contractual Clauses (adopted by the European Commission), or where applicable subscriptionby the recipient to approved certification mechanisms (international frameworks intended to enable secure data sharing). If you would like more details about the safeguards we rely on, please contact us using the contact details set out below.

Automated decision-making

We do not carry out automated decision-making or profiling in relation to your personal information processed in connection with the Site.

Cookies and setting your preferences

When you interact with the Site, we and/or third parties may use automatic collection technologies to collect information about you or your device. The technologies we use for automatic data collection may include:

1. "Cookies"- Cookies are small files placed on your device when you interact with the Site. Cookies help us recognise your device, store preferences, understand how users navigate our Site, and improve performance. This allows the Site to remember your computer or device and serves a number of purposes, the details of which are set out in the table below.

2. Web Beacon - Certain parts of our services and emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, or single-pixel gifs). These technologies allow us, for example, to count users who have visited certain pages or opened emails, measure the effectiveness and popularity of content, and verify system and server integrity.

We use the word "cookie" in this Cookies Notice to refer to all technologies that collect information in this way. We set and use cookies and similar technologies on your device to store or to gain access to information already stored on your device about how you access and use our Site.

Cookies are not generally used to directly identify you, but rather to allow us to track the use of our online services so that we can understand user habits. We do this so that we can improve your experience and communicate effectively with you and similar customer audiences.

What cookies do we use?

We use the following categories of cookies on our Site:

Strictly necessary cookies: Strictly necessary cookies are essential in order to enable users to move around the website and use its features, such as accessing secure areas of the website. These cookies are always enabled and cannot be rejected because the site will not function without them.

Performance cookies: Performance cookies are cookies used to gather data to enhance the performance of a website. You have the option of accepting or rejecting these cookies via the cookie setting provided in the cookie banner.

Functionality cookies: Functionality cookies are used to remember customer selections that change the way the site behaves or looks. You have the option of accepting or rejecting these cookies via the cookie setting provided in the cookie banner, but it will impact your experience on the website, and you may need to repeat certain selections each time you visit.

Targeting or advertising cookies: We and our partners may use cookies and other tracking technologies to support advertising and marketing activities, including delivering relevant advertisements, measuring campaign performance, and understanding user interests.

Setting your preferences

Our Site includes a notification banner with a Privacy Preference Centre, allowing you to manage your consent for us to set cookies. If you prefer not to receive cookies, you can reject them via the settings provided in the Privacy Preference Centre.

If you accept cookies and later change your mind, you can reject cookies by visiting the Privacy Preference Centre here:

Privacy Preference Centre

You can also delete cookies already placed through your device’s cookie or browser settings. Please also see All About Cookies | Online Privacy and Digital Security for detailed information on cookies and how to delete them on a wide variety of browsers. Please be aware that blocking some types of cookie may impact your experience of our Site, and note your preferences will apply to each page of the Site.

You will only be able to accept or reject those cookies that are not strictly necessary (see table below). Strictly necessary cookies are required to operate the Site and are set by default, without the option to reject them.

We use the following types of cookies on the Site:

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Cookie type

Explanation

Cookie name

Specific purpose

Third Party access or storage

Duration

Necessary cookies

These cookies ensure proper function of our site 

Adobe Typekit 

Ensures correct loading of our custom fonts 

14 months

Necessary cookies

These cookies ensure proper function of our site 

Ketch

Ensures consent management on our site 

Yes

Ketch, for storage purposes onl

14 months

Performance cookies for analytics

These cookies are used for email traffic analytics

Marketo 

Ensures correct loading of our custom fonts This tracks traffic to the site from Marketo Emails

Yes

Marketo, for storagepurposes only

14 months

Performance cookies for analytics

These cookies track website analytics

Google Analytics

Used for tracking website visitors and actions

Yes

Google, for storagepurposes only

14 months

Performance cookies for analytics

These cookies are used to track website analytics

Tatari

Used for tracking website visitors and actions from TV advertising

Yes

Tatari, for storagepurposes only

14 months

Performance cookies for analytics

These cookies are used to track website analytics

Webflow Analytics

Used for tracking website visitors and actions

Yes

Webflow, for storagepurposes only

14 months

Targeting cookies

These cookies are used to ensure advertising is specific and targeted to your interests

Bing

Used for targeting and analytics purposes for advertising via Microsoft Bing

Yes

Microsoft

14 months

Targeting cookies

These cookies are used to ensure advertising is specific and targeted to your interests

Used for targeting and analytics purposes for advertising via LinkedIn

Yes

14 months

Targeting cookies

These cookies are used to ensure advertising is specific and targeted to your interests

Privacy, Security & Cookies