January 15, 2024
Mizuho Financial Group, Inc.
Mizuho Bank, Ltd.
Business improvement plan progress report (as of December 31, 2023)
Mizuho Financial Group, Inc. (President & Group CEO: Masahiro Kihara) and Mizuho Bank, Ltd. (President & CEO: Masahiko Kato) hereby announce the submission to Japan's Financial Services Agency of a business improvement plan progress report (as of December 31, 2023) and supporting materials, pursuant to the business improvement order issued on November 26, 2021.
With the aim of ensuring customers are able to use Mizuho's services with peace of mind, by the end of FY2022 Mizuho Financial Group and Mizuho Bank implemented all measures outlined in the business improvement plan, instituting a framework to prevent the occurrence of a major system failure and to minimize the impact on customers in the event of a failure. We are committed to seeing that such improvements remain firmly established.
Going forward, we will continue to carefully monitor changes in the business environment, fully maintain the effectiveness of our initiatives, and keep up stable operations.
Please see the attachment to this press release for details on our initiatives for stable business operations. Please see the link below for past business improvement plan press releases, progress reports, and supporting materials (Japanese language only).
https://www.mizuhobank.co.jp/release/2022_status.html
(Appendix) Initiatives for Stable Business Operations (PDF/133KB)