A Message from the President & CEO

 

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As President & CEO of Mizuho Bank, I would like to express my deep appreciation for your continued interest and support. I would also like to express my heartfelt sympathies for all of the people who have been impacted by COVID–19.

Mizuho Bank has one of the largest customer bases in Japan with a network encompassing every prefecture in the country and major financial and business centers around the world. As a leading bank providing top quality services, we are efficiently providing financial services such as support for our customers' payments and business funding, while prioritizing the health and safety of our customers and working to prevent further spread of the virus. As a core company within the Mizuho group, we are creating new value incorporating both financial and non–financial products and services, striving to achieve the group's 5–Year Business Plan: Transitioning to the Next Generation of Financial Services.

Responding to rapid changes in customer needs and providing the best financial solutions

New customer needs are arising as a result of structural changes in the economy, industry, and society, such as digitalization, a declining birthrate and aging population, and globalization, as well as the global outbreak of COVID–19. We will draw on all of the resources in the Mizuho group, collaborate with partners both within and outside the group, and develop solutions with added value beyond finance in order to efficiently offer the best financial solutions to a wide range of customers.

For our personal banking customers, we will aim to provide highly convenient services as quickly as possible through open collaboration with other companies and the adoption of new technology. Also, considering lengthening lifespans, we will aim to provide optimal solutions aligned to customers' life events, such as asset formation in preparation for the future and nursing support services for old age.

For our corporate banking clients, we will assist in solving issues such as transforming business structures for the current and post–COVID–19 world, responding to the business risk arising from this transformation, and addressing the lack of successors for business owners. We will provide high level industry insight and astute advice, risk capital for growing companies, business matching, business succession support, and other services to support corporate growth. We will also draw on our extensive global network to support Japanese companies looking to enter or expand their presence in overseas markets and work to build long–term, multifaceted relationships with our non–Japanese multinational clients.

Our commitment to a customer–focused mindset

Every member of the organization remains committed to thinking, acting, and delivering with a customer–focused mindset in order to fully support our customers in achieving their dreams. In this way, we aim to remain a reliable presence for our customers within an ever–changing world, continuing to serve as their best financial solutions partner.

We appreciate your continued support and will make every effort to not only meet, but exceed, your expectations.

August 2020

File:Autograph–Koji Fujiwara

Koji Fujiwara
President & CEO
Mizuho Bank, Ltd.

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