Mizuho Financial Group, Inc. (President & Group CEO: Tatsufumi Sakai; "MHFG") has established and announced its Policies Regarding Mizuho's Fiduciary Duties1 ("Policies") with consideration to our customer–focused approach as part of the values and standards of behavior that all Mizuho employees and executive officers should uphold under Mizuho's Corporate Identity, and in order to fulfill our fiduciary duties2 which relate to the conduct of our asset management–related business.
Based on these Policies, MHFG and our group companies have released the attached Progress Report on the FY2019 Action Plan Initiatives and the FY2020 Action Plan.3
Under the FY2020 Action Plan we are working to enhance consulting services that take into account the goals of each client's asset management, and to strengthen after–sales service through remote channels.
As a long–term partner and in order to continue to be our customers' most–trusted financial services partner, we will continue our commitment to developing and pursuing customer–focused initiatives.
1.Policies Regarding Mizuho's Fiduciary Duties
URL:https://www.mizuho-fg.co.jp/company/policy/fiduciary/index.html
2.Fiduciary duties is a general term for the broad range of roles and responsibilities that fiduciaries are expected to fulfill when engaging in certain business activities in order to live up to the trust that is placed in them by their customers.
3.Ahead of this announcement, we held the Sixth Meeting of the Fiduciary Duty Advisory Committee and invited the following external experts to serve as advisors.
Panel of external experts (in alphabetical order by surname)
Initiatives Regarding Mizuho's Fiduciary Duties (PDF/1,089KB)