October 13, 2023
Mizuho Financial Group, Inc.
Mizuho Bank, Ltd.
Business Improvement Plan – Progress Report (as of September 30, 2023)
Mizuho Financial Group, Inc. (President & CEO: Masahiro Kihara) and Mizuho Bank, Ltd. (President & CEO: Masahiko Kato) hereby announce the submission to Japan's Financial Services Agency of a Business Improvement Plan – Progress Report (as of September 30, 2023) and supporting materials pursuant to the Business Improvement Order issued on Novermber 26, 2021.
Please see the attachments and URL below(Japanese language only) for the Business Improvement Plan – Progress Report and supporting materials.
To ensure that customers can use Mizuho's services with peace of mind, Mizuho Financial Group and Mizuho Bank implemented all measures outlined in the Business Improvement Plan by the end of FY2022 to implement a framework to prevent the occurrence of a major system failure and minimize the impact on customers in the event of a failure. We are committed to continuing to ensure improvements are firmly established.
We will also carefully monitor changes in the business environment to ensure that these initiatives remain effective going forward.